Its sales were so intense during the rebuilding process that the partners handed out waste-paper baskets so that customers could fill their own orders.
The opening of printing facilities and a bindery in meant the small corner stationer could supply bookbinding, printing, business furniture and office supplies under one roof. Within twelve years, it would be joined by similar facilities in nine other cities across Canada.
Grand soon realized that businesses required not only paper goods but also a complete range of office supplies, including typewriting materials. The big box guys absolutely forced it. Meanwhile, the first branch store was opened on Bay Street inwith another the following year on Yonge Street.
In James Grand had it incorporated and he opened an office-furniture department. Percy Grand was still president and his business philosophy rubbed off on Parrington. Called LINK, this system set the stage for more computer based programs — see unveiling of website in Working for a publishing firm in downtown Toronto, the young Grand saw the need for paper products in the world of commerce springing up around him, and he began taking orders for stationery.
The first retail store at Bay Street in Toronto.